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FAQs
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FAQs
How does the feedback process work?
Fydback is a person to person review site. You can leave fydback on anyone you know, as long as you have their phone number. You cannot write anything. You can just click on the given descriptors.
Is the feedback anonymous?
Only the fydback is stored. The details of the person giving the fydback is not stored, so no one but yourself will know what fydback you have given to anyone. We will never disclose the identity simply because we wont have it ourselves.
Can I leave additional comments or suggestions?
In case you cannot find the descriptor, you have the option of buying it from our ‘Extended List’. In case it is not availble in that list either please write to allears@fydback.com about the descriptor you want to buy. We will get legal clearance and make it available if possible for purchase.
Is there a limit to the number of people I can provide feedback on?
No. We request you to provide fydback on as many people as possible to help help us grow and help everyone be aware of their own as well as others’ strengths and weaknesses.
How do I share the feedback with the person I assessed?
You don’t. This is to ensure anonymity as well as prevent sycophancy.
What if I receive feedback that I find inappropriate or offensive?
We have not kept anything that can be defamatory or offensive. Besides you have the option of hiding it. You also have the option of offering an explanation.
Is there a verification process to prevent fake feedback?
We make sure known people are giving fydback by making sure they have your phone number.
Can I edit or delete feedback I've submitted?
Yes. But as we dont store anything, if you want to edit the fydback, you will have to start afresh.
Is there a fee for using the feedback-gathering service?
No. But if you want customized reports, we will be offering corporate deals. For eg, if you want to hire gentle, honest nanny from Maharashtra region, or dynamic, generous activist in new york, we will give you a shortlist of the candidates.
How can I access the feedback I've received?
By checking into your account regularly.
What privacy and data protection measures are in place?
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Can I request feedback on myself or my performance?
In case you want fydback on any soecefic quality not mentioned, you can buy the descriptor. For eg, you can buy descriptors like ‘good baker’, ‘good nanny’ etc.
What if I have technical issues or need assistance?
Write to allears@fydback.com
Is the feedback-gathering process customizable for specific needs?
Yes. Please write to us. We can work something out.